← GlossaryBusiness

Outsourcing

Outsourcing means contracting an outside firm to handle a business function, such as software development, customer support or payroll. Offshoring moves that work to another country.

Why It Matters

India’s IT services industry was built on outsourcing work from American and European companies.

In India

Infosys, TCS and Wipro grew into global companies by taking on outsourced technology work for foreign clients.